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SPHM HOSPITALITY S.O.P, MANUAL,
HAND BOOK AND JOB-DES



3.8 Executive Lounge
The often luxurious private lounge is a fantastic perk for your VIPs and Business Travellers.
The understated elegance, the quiet comfort and whispered conversations far away from the disruptive noise of hotel lobbies, the elegant food arrangements and attentive competence of dedicated hotel staff ... who doesn't enjoy a good exclusive Lounge.
NOTE:
You will get all these document, when you are joining the "HOTEL QUALITY ASSURANCE" All documents are in (word, excel and powerpoint)
General
Ideas - Samples
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SPHM - 03.07.010-Guest Cards - "In Residence"
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SPHM - 03.07.011-Personalized Stationary
Job Descriptions
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