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SPHM HOSPITALITY S.O.P, MANUAL,
HAND BOOK AND JOB-DES
2 – STRUCTURE AND ORGANIZATION
A structured foundation with solid, guiding principles forms the basis of any good organization.
This section will provide some of the most needed documents to help you understand the most common structure within hotel organizations.
NOTE:
By attending the training you will get all these documents editable in (word, excel and powerpoint)
2.1 General Hotel Policies
2.2 Organization Charts
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SPHM- 02.02.001-Sample OC Small Hotel
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SPHM - 02.02.001-Sample OC Medium Hotel
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SPHM - 02.02.001-Sample OC Large hotel
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SPHM - 02.02.001-Sample Actual Hotel 300 rooms
2.3 Levels, Positions & Titles
2.4 Job Descriptions
Executive Office
HR Department
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