SPHM HOSPITALITY S.O.P, MANUAL,
HAND BOOK AND JOB-DES



16. CORPORATE IDENTITY
No business unit is complete without an identity, the look and feel that shows your customers how well you are going to be delivering your products and services.
Chances are you already have a logo, if not - and unless you feel very confident when it comes to graphic design - it is recommended you get a professional design studio to help you establish one.
NOTE:
You will get all these document, when you are joining the "HOTEL QUALITY ASSURANCE" All editable documents are in (word, excel and powerpoint)
Your logo is featured on all your printing material and on lots of other stuff as well. Don't over do it though, remember that most guest will know where they are staying. Printing costs money, keeping generic materials around allows you to change at a moments notice. Most printshops give good prices if you print bulk quantities, but stop and think; Do you really need 5000 copies of a form that is rarely used?
Section I. Brand Identity
-
Introduction
-
Four color rendered zone
-
Buffer zone
-
Hotel location name
-
Color version
-
Logo misuses
-
Logo artwork
Section II. Stationary
Section III. Hotel Collateral & Amenities
Section IV. Guestroom Collateral & Amenities
Section V. Miscellaneous Collateral & Amenities
-
SPHM – 1605015-Pen - Pencil
-
SPHM – 1605016-Polo shirt
-
SPHM – 1605017-Adhesive pad
-
SPHM – 1605018-Mug
-
SPHM – 1605019-Mouse pad
-
SPHM – 1605020-Employee ID card
Section VI. Forms & Records
-
SPHM – 1606003-Amenity form
-
SPHM – 1606004-Miscellaneous voucher
-
SPHM – 1606005-Business Center form
-
SPHM – 1606006-Limousine transfer form
-
SPHM – 1606009-Room rate change form
-
SPHM – 1606010-Rebate voucher
-
SPHM – 1606011-Due back slip
-
SPHM – 1606012-Maintenance form
-
SPHM – 1606013-Lost & Found receipt
-
SPHM – 1606014-Articles on loan form
-
SPHM – 1606015-Floor linen delivery record
-
SPHM – 1606016-Flower order form
-
SPHM – 1606017-Captain order form
-
SPHM – 1606018-Petty cash voucher
-
SPHM – 1606019-Advance petty cash voucher
-
SPHM – 1606020-Purchasing requisition form
-
SPHM – 1606021-Purchase order form
-
SPHM – 1606022-Receiving record
-
SPHM – 1606023-Store requisition form
-
SPHM – 1606024-Bin card
-
SPHM – 1606025-Missing item - Spoilage form
-
SPHM – 1606026-Internal transfer form
-
SPHM – 1606027-Cashier envelope
-
SPHM – 1606028-Credit Application form
-
SPHM – 1606029-Eng Maintenance order
-
SPHM – 1606030-Equipment card
-
SPHM – 1606031-Leave application form