SPHM HOSPITALITY S.O.P, MANUAL,
HAND BOOK AND JOB-DES



11. HEALTH & SAFETY
When you decide to serve others, it is your responsibility to do so in a safe manner.
Carelessness can do irreparable harm and constant vigilance should be part of every hoteliers daily task.
NOTE:
You will get all these document, when you are joining the "HOTEL QUALITY ASSURANCE" All editable documents are in (word, excel and powerpoint)
11.1 Federation of Travel & Tour Operators
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SPHM - 11.01.005 - FTO - General Safety
11.2 HACCP - Hazard Analysis Critical Control Procedures
Training
Receiving Forms
Kitchen Forms
Food & Beverage Forms
HR Forms
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SPHM - 11.02.039 - Injury Record Sheet
Engineering Forms
11.3 Special Needs
11.4 Crisis Management
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SPHM - 11.04.001 - Hotel Incident & Crisis Manual
11.5 Covid-19 Information