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SPHM HOSPITALITY S.O.P, MANUAL,
HAND BOOK AND JOB-DES



4. HUMAN RESOURCES
Employees are a hotel's biggest asset so with guidance, training and a set of rules they are able to perform to the best of their abilities.
This section provides more than enough documentation to help you in the process of managing and nurturing your workforce.
NOTE:
You will get all these document, when you are joining the "HOTEL QUALITY ASSURANCE" All editable documents are in (word, excel and powerpoint)
Orientation
Recruitment
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Employment Conditions
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SPHM - 04.01.030-Relocation Assistance
Benefits
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SPHM - 04.01.045-Employee Room Discount
Grievance & Disciplinary Action
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SPHM - 04.01.055-Performance Counseling
Administration
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SPHM - 04.01.070-Employee Records
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