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SPHM HOSPITALITY S.O.P, MANUAL,
HAND BOOK AND JOB-DES
12. QUALITY CONTROL
When you decide to serve others, it is your responsibility to do so in a safe manner.
Carelessness can do irreparable harm and constant vigilance should be part of every hoteliers daily task.
NOTE:
You will get all these document, when you are joining the "HOTEL QUALITY ASSURANCE" All editable documents are in (word, excel and powerpoint)
12.1 Hotel Operations Audits
Housekeeping
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SPHM - 12.01.018-Guest Corridors
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SPHM - 12.02.020-Bathroom
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SPHM - 12.02.022-Housekeeping Request
Food & Beverage
Other Areas
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SPHM - 12.01.037-Engineering Audit
12.2 Flowcharting
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SPHM - 12.02.003-Sample Operational Flowcharts
12.3 ISO 9001 2008 Information
12.4 Cost Engineering
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