SPHM HOSPITALITY S.O.P, MANUAL,
HAND BOOK AND JOB-DES



3.11 Restaurant Operations
From popular priced restaurants to fine dining and specialty pop-up places, restaurants come in plenty variety.
Trends come and go, tastes change and decorations fade to be replaced by new fresh ideas. Yet the foundation that lies at the heart of every solid operation requires hard work, a number of sound rules and procedures that are adepted to the times.
NOTE:
You will get all these document, when you are joining the "HOTEL QUALITY ASSURANCE" All editable documents are in (word, excel and powerpoint)
Restaurant Operation Manual
Introduction and Training
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SPHM – 0311002-You and Your Guest
Improving Service Program
Task Training - The 4-step Method
Training Restaurant Service Employees
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SPHM – 2104044-Part V - Organization Chart
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SPHM – 2104051-Part XII - Beverage and Wine Knowledge
Additional Training Topics