SPHM HOSPITALITY S.O.P, MANUAL,
HAND BOOK AND JOB-DES



3.16 Stewarding
While certainly not the most glamorous role in a hotel, the steward performs a vital service in keeping kitchens clean and well stocked, restaurants supplied with the necessary tools to operate and garbage rooms tidy and pest free.
Many a Chief Steward went on to become a General Manager, and although this is rarely the case nowadays, the knowledge and skills gained in managing this department are not to be snubbed at.
NOTE:
You will get all these document, when you are joining the "HOTEL QUALITY ASSURANCE" All editable documents are in (word, excel and powerpoint)
Documentation
Ecolab Training
Job Skills Checklist
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Tasks and Procedures
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SPHM – 0316013-Maintenance of Dishwashers
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SPHM – 0316037-Cleaning Hood and Filters
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SPHM – 0316038-Cleaning Ceiling and Vents
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SPHM – 0316039-Cleaning Microwave Ovens
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SPHM – 0316040-Cleaning Rolling Stock
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SPHM – 0316041-Cleaning Bench Top
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SPHM – 0316042-Cleaning Hot Boxes
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SPHM – 0316043-Cleaning Floor mats
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SPHM – 0316044-Cleaning Loading Dock
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SPHM – 0316045-Cleaning Garbage Room
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SPHM – 0316046-Garbage Removal
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SPHM – 0316047-Rags and Towels
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SPHM – 0316048-Reporting Faults and Damage
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SPHM – 0316049-Pest Control
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SPHM – 0316050-Thorough Cleaning
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SPHM – 0316 051-Cleaning and Storage of Equipment
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SPHM – 0316052-Dishwasher Startup and Operation
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SPHM – 0316053-Racking Wash Ware
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SPHM – 0316054-Loading the Machine
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SPHM – 0316055-Stacking and Storing Cleanware
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SPHM – 0316056-Removing Stains from Utensils
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SPHM – 0316057-Changing Water in the Dishwashing Machine
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SPHM – 0316058-Cleaning Scrap Trays
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SPHM – 0316059-Setup of Areas
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SPHM – 0316060-Working the Clearing Station
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SPHM – 0316061-Hand Polishing of Silverware
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SPHM – 0316062-Pot Washing
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SPHM – 0316063-Removing Burnt Matter from Pots and Pans
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SPHM – 0316064-Storage of Clean Pots and Pans
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SPHM – 0316065-Maintenance of Sinks
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SPHM – 0316066-Operating a High Pressure Gun
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SPHM – 0316067-Operating a Vacuum Machine
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SPHM – 0316068-Operating a Scrubbing machine
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SPHM – 0316069-Breakage Preventions
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SPHM – 0316070-Safety Procedures