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20. TRAINING & DEVELOPMENT
 

Training Aids


Training can be hard, especially if you are not a naturally gifted speaker.


Standing in front of a classroom with all eyes on you requires a bit of a 'devil-may-care' attitude. It is harder when the group is new and the group members don't really know one another. With some of the material in this section you'll be able to overcome these obstacles and delve right in.

 

NOTE:

You will get all these document, when you are joining the "HOTEL QUALITY ASSURANCE" All editable documents are in (word, excel and powerpoint)

1  Training Documentation

  • SAMPLE - 20.03.001-Learning about Learning Styles

  • SAMPLE - 20.03.002-Character examples

  • SAMPLE - 20.03.003-How we learn

  • SAMPLE - 20.03.004-Question wording

  • SAMPLE - 20.03.005-Basic English Quiz

  • SAMPLE - 20.03.006-People Training Games Catalogue

  • SAMPLE - 20.03.007-Words of wisdom

  • SAMPLE - 20.03.008-Leading & Managing - A Training Workshop

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2  Ice Breakers

  • SAMPLE - 20.03.024-Ice Breakers - Getting to know people

  • SAMPLE - 20.03.025-Drawing an elephant

  • SAMPLE - 20.03.026-Performance Evaluation - The Real Deal!

  • SAMPLE - 20.03.027-Presentation Tips

  • SAMPLE - 20.03.028-Something to remember

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3  Articles

  • SAMPLE - 20.03.030-How to get hospitality staff engaged in training

  • SAMPLE - 20.03.031-List of recommended reading

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